Gratuity (Tip)
A voluntary payment given to service workers in addition to the bill amount, typically based on quality of service.
What You Need to Know
Gratuity, commonly called a "tip," is an additional payment given to service industry workers as a reward for good service. While technically voluntary, tipping is culturally expected in many industries, especially in the United States.
Standard Tipping Guidelines (U.S.):
- Restaurants: 15-20% of pre-tax bill
- 15%: Adequate service
- 18-20%: Good to excellent service
- 20%+: Outstanding service
- Bars: $1-2 per drink or 15-20% of tab
- Delivery: 15-20% of order total, minimum $3-5
- Taxi/Rideshare: 15-20% of fare
- Hair Salons: 15-20% of service cost
- Hotel Housekeeping: $2-5 per night
Why Tipping Exists: In the U.S., many service workers earn a lower base wage (as low as $2.13/hour for tipped employees) with the expectation that tips will bring them to minimum wage or higher.
When to Adjust Tips:
- Tip More: Exceptional service, complex orders, busy times, regulars
- Tip Less: Poor service (10-12%), but speak to management for serious issues
- No Tip: Only for egregiously bad service or policy violations
Mandatory Gratuity: Some restaurants add automatic 18-20% gratuity for large parties (usually 6+ people). This is legal and should be clearly stated on the menu.
Tipping Internationally: Tipping customs vary dramatically by country. Research local expectations before traveling.
Sources & References
This information is sourced from authoritative government and academic institutions:
- dol.gov
https://www.dol.gov/agencies/whd/flsa/tips
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